Terms of service

Last Updated: October 22, 2026

Welcome to Depotravo. These Terms of Service govern your access to and use of https://depotravo.com, including browsing our website and purchasing products from our online store.

By accessing our website or placing an order, you agree to these terms and our applicable store policies. If you do not agree, please discontinue use of the website.

1. About Depotravo

Depotravo is an online retail store offering selected home furnishings and decorative products, including stools and seating, decorative mirrors, wall clocks, and related home accents.

Business Operator: Guangzhou Baifang Trading Business (Sole Proprietorship)
Website: https://depotravo.com
Email: [email protected]

2. Eligibility and Acceptable Use

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree not to use our website for unlawful purposes, attempt unauthorized access, interfere with website operations, submit fraudulent information, or engage in conduct that may damage our business, systems, or other customers.

We reserve the right to take reasonable action when misuse or suspicious activity is identified.

3. Product Information

We make reasonable efforts to present accurate product descriptions, photographs, dimensions, materials, colors, prices, and other available specifications.

Product appearance may vary slightly because of lighting, display settings, or manufacturing variations. Customers should review individual product listings and available specifications carefully before purchasing.

Any measurements, materials, installation instructions, or other specifications stated in a listing should be reviewed for suitability before use.

4. Prices and Product Availability

Product prices are displayed on our website in the currency indicated by the store or checkout.

Prices, promotions, and product availability may change without prior notice, subject to applicable law and any terms attached to an existing order.

We make reasonable efforts to maintain accurate pricing and inventory information. If a material pricing error or availability issue affects an order, we may contact you to discuss an appropriate resolution. Where an order must be canceled and payment has already been collected, the applicable refund will be processed.

5. Orders and Payment

When placing an order, you agree to provide accurate and complete billing, shipping, and contact information.

An order confirmation does not necessarily mean that an order has been accepted for fulfillment. We reserve the right to review, decline, or cancel orders for legitimate reasons, including suspected fraud, material pricing errors, inventory issues, or inaccurate order information.

Payments are processed through the payment methods available at checkout. Your purchase is subject to the applicable terms of the selected payment provider.

6. Shipping and Delivery

Shipping fees, order processing estimates, and delivery estimates are described in our Shipping Policy.

Delivery dates are estimates rather than guarantees. Delays may occur because of carrier operations, customs procedures, weather, or other circumstances beyond our reasonable control.

Customers are responsible for providing an accurate and complete shipping address. Additional arrangements may be necessary if an address is incomplete or a delivery cannot be completed.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.

Please review the applicable return period, eligibility conditions, return authorization procedure, and refund process before purchasing.

Nothing in these terms limits consumer rights that cannot legally be excluded under applicable law.

8. Intellectual Property

Unless otherwise indicated, website content such as original text, design elements, graphics, and branding used by Depotravo is protected by applicable intellectual property laws.

You may browse the website and use its content for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, or commercially exploit protected content without appropriate authorization, except as permitted by law.

9. Third-Party Services

Our website may rely on third-party services for payment processing, website hosting, shipping, analytics, and other functions.

Third-party services may be subject to their own terms and privacy policies. We are not responsible for services that are independently operated by third parties, except where responsibility cannot legally be excluded.

10. Limitation of Liability

To the extent permitted by applicable law, Depotravo will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products where such liability may lawfully be excluded.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including applicable statutory consumer rights.

11. Indemnification

To the extent permitted by applicable law, you agree not to misuse our website or violate these terms in a manner that unlawfully harms Depotravo or third parties.

Any indemnification obligations will apply only to the extent permitted by applicable law.

12. Changes to These Terms

We may revise these Terms of Service from time to time. Updated terms will be published on this page with a revised date.

Changes will apply as permitted by law. Any rights or obligations that have already accrued will be handled in accordance with applicable law.

13. Governing Law

These terms are subject to applicable law. Nothing in this section is intended to deprive consumers of mandatory protections available under the laws that apply to their purchases.

14. Contact Information

For questions about these Terms of Service, contact:

Depotravo
Website: https://depotravo.com
Email: [email protected]

Business Operator: Guangzhou Baifang Trading Business (Sole Proprietorship)
Business Address: Room 401, No. 9, East Seventh Lane, Caiyuan Street, Lanhe Town, Nansha District, Guangzhou, Guangdong, China